Frequently Asked Questions

PluginCrates is a curated marketplace for premium plugins, presets, scripts, actions, and templates for Adobe Creative Suite, DaVinci Resolve, and other creative software. Every tool is hand-picked for quality and reliability.

PluginCrates is built for creative professionals — photographers, videographers, motion designers, and digital artists who want high-quality tools to accelerate their workflow.

After completing checkout, you'll receive an instant download link via email. You can also access your purchases anytime through your Gumroad or Lemon Squeezy account.

Yes. Some tools are available for free download. Check the catalog and filter by price to find free tools.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay through our checkout partners (Gumroad and Lemon Squeezy).

No subscriptions. All purchases are one-time payments. You pay once and own the tool forever with lifetime updates included.

The All-Access Pass gives you access to every tool in the PluginCrates marketplace — current and future — for a single one-time payment of $149. It's the best value if you need multiple tools.

We offer a 30-day money-back guarantee on the All-Access Pass. For individual tool purchases, refunds are handled on a case-by-case basis. Contact us at hello@plugincrates.com.

Yes. Contact us at hello@plugincrates.com with your team size and we'll create a custom package with volume discounts and dedicated support.

Yes. All our licenses include commercial use rights. You can use the tools for personal projects, client work, agency projects, or your own business.

Individual licenses are for a single user. For team usage, you'll need a Team License which includes multi-seat access. Contact us for team pricing.

Yes. All purchased tools include free lifetime updates. When we release a new version, you'll receive it automatically at no extra cost.

Yes. Your license allows installation on up to 2 computers that you personally use (e.g. desktop and laptop).

Each product page lists specific compatibility. Most tools support Adobe CC 2022+ and the latest versions of DaVinci Resolve, Capture One, and other software.

Most tools support both Windows 10+ and macOS 12+. Check the product page for specific requirements.

Each product includes an installation guide. Most tools involve copying files to your application's plugins or scripts folder. Check the Docs section for detailed guides.

First, make sure you meet the system requirements listed on the product page. Try restarting the host application. If the issue persists, contact us at hello@plugincrates.com with your software version and a description of the problem.